These Policy Pulse Subscription Terms (“Terms”) describe your rights and responsibilities when using our Services and Free Services, and any other services these Terms are referenced from. These Terms are between you and Policy Pulse, Inc. (“Policy Pulse”, “we”, “us”). If you are a Customer (defined below), these Terms govern your access and use of our Services. You will be referred to in these Terms as either “you” or “Customer.” If you sign up for a Service using an email address from your employer or another entity, then: (a) you will be deemed to have the authority to represent such party, (b) your acceptance will bind that entity to these Terms, and (c) the word “you” or “customer” in these Terms will also refer to your employer or that entity. If you do not have such authority, or if you do not agree with these Terms, you must not accept these Terms and must not use the Services. These Terms are entered into on the earlier of you: (a) clicking "I Agree", "Create Account", “Register” or similar acceptance to these Terms to gain access to, or use of, the Services; (b) you are given access to or use of the Services (including following notice that these Terms apply to such use), or (c) you place an Order ("Effective Date").
These Terms govern our Services and related Support Services (if applicable). These Terms include any linked terms or policies, the Service-Specific Terms, and your Orders. Certain parts of the Terms are inputted by you in the Order process and these may be stored by Policy Pulse in a database, other electronic storage media, or otherwise, and such stored information is a binding part of the Terms.
Some Services may be subject to additional terms specific to that Service as set forth in the Service-Specific Terms. By accessing or using a Service covered by the Service-Specific Terms, you also agree to the Service-Specific Terms.
Subject to these Terms, during the Subscription Term, Policy Pulse grants you a limited, non-exclusive, non-transferable, and non-sublicensable right to access and use the Services available to you for your internal business use in accordance with these Terms, the applicable Order and the Documentation. The Services may include access to proprietary summaries, interpretations, compilations, or other similar things, such things may not be redistributed without the express written consent of Policy Pulse. You agree that the license and use of the Services is not contingent on any future functionality or features, or dependent on any oral or written statements made by Policy Pulse or any of its Affiliates regarding future functionality or features.
Policy Pulse may issue Updates for the Services and/or Documentation during the Subscription Term.
Policy Pulse will maintain administrative, technical, and physical safeguards designed to protect the security, confidentiality, and integrity of Customer Data. Where your use of the Services includes the processing of “personal data” subject to applicable data protection laws, such use will be governed by the data processing addendum located at Policy Pulse.ai/legal/dpa (“DPA”) that is incorporated into these Terms by reference. You will only provide to Policy Pulse the minimum amount of personal data necessary to enable your use of the Services in accordance with these Terms.
Policy Pulse may offer certain services to you at no charge, including free accounts, free functionality, non-production services, evaluations, trial use and pre-release, pilot, design partnership, limited release, developer preview and/or beta services (or similar designation by Policy Pulse) (“Free Services”). Your use of Free Services may be subject to additional terms that Policy Pulse specifies and is only permitted during the Subscription Term Policy Pulse designates (or, if not designated, until terminated in accordance with these Terms). Free Services are not “Services” under these Terms. Except as otherwise set forth in this section, the terms governing the use rights and restrictions of Services herein fully apply to Free Services, as well as any Service-Specific Terms for those Free Services. Policy Pulse may modify or terminate your right to use Free Services at any time and for any reason in Policy Pulse's sole discretion, without liability to you. You understand that any pre-release, pilot, limited release, developer preview and beta services, and any pre-release and beta features within generally available Services that Policy Pulse makes available are still under development, may be inoperable or incomplete and may contain more errors and bugs than generally available Services. If you opt into a beta service, then you agree to participate in usage and testing of, and provide Feedback about such beta service, as reasonably requested by Policy Pulse. Policy Pulse makes no promises that any beta service will ever be made generally available. Policy Pulse may charge a fee in order to allow you to access beta services, but the beta services will remain subject to this section. All information regarding the characteristics, features or performance of any beta service is Policy Pulse Confidential Information. To the maximum extent permitted by applicable law, Policy Pulse disclaims all obligations or liabilities with respect to Free Services, including any Support Services, warranty and indemnity obligations. Free Services are provided “as is,” without express or implied warranty, and without indemnity. Policy Pulse and its Affiliates will have no liability for, and you fully and irrevocably release Policy Pulse and its Affiliates from, any liability or damage arising out of or in connection with any Free Service. Notwithstanding anything else in these Terms, Policy Pulse's maximum aggregate liability to you with respect to Free Services will be US$100.
Only Authorized Users are permitted to access and use the Services. You acknowledge that Policy Pulse may contact you and Authorized Users in connection with Policy Pulse’s and its Affiliates’ services. You will be solely responsible for (a) who you allow to become an Authorized User, as well as any of their actions or omissions, (b) Authorized Users’ compliance with these Terms, any Order(s) issued hereunder, the Documentation and the User Terms of Service (“User Terms”); (c) the accuracy and quality of Customer Data, the means by which you acquired Customer Data, and obtaining appropriate usage rights with respect to Customer Data; (d) maintaining the confidentiality of usernames, passwords, and other account information or access credentials (as applicable); (e) all activities that occur under its Authorized Users’ usernames, passwords, accounts or access credentials as a result of Authorized Users’ access to the Services; and (f) ensuring Authorized Users’ use the Services only in accordance with the Documentation. You will provide written notice to Authorized Users and/or Data Subjects that Customer Personal Data (as defined in the DPA) is subject to your own privacy policy and other terms regarding the use or handling of Customer Personal Data in accordance with applicable Data Protection Law. You will provide disclosures to and obtain consents from Authorized Users as required under applicable Data Protection Law in order to share Customer Data. You will notify Policy Pulse immediately of any unauthorized use of, or access to, the Services.
You will not and will not permit others to (a) make any Services available to any third party other than you or Authorized Users; (b) sell, resell, license, sublicense, distribute, rent, or lease any Services, or include any Services in a service bureau or outsourcing offering; (c) use the Services to store or transmit infringing, tortious, libelous, or otherwise unlawful material, Harmful Code, or material that otherwise violates the rights of any third-party; (d) interfere with or disrupt the integrity or performance of the Services or any third-party data contained therein; contained therein; (e) use, or permit direct or indirect access to, the Services in a way that seeks to circumvent Service use limitations, (f) use the Services to exploit any Policy Pulse Intellectual Property Rights except as otherwise expressly permitted under these Terms, an Order, or the Documentation; (g) frame or mirror any part of the Services, except as permitted by and in accordance with the Documentation; (h) access the Services in order to develop a competitive product or service or benchmark with a non-Policy Pulse product or service, or to otherwise exploit for competitive purposes; (i) subject to applicable law, reverse engineer, copy, or modify any software included as part of the Services; (j) use the Services for any improper, fraudulent, or other non-legitimate business purpose; (k) use the Services in a way that could be considered harmful, malicious, threatening, offensive, pornographic, defamatory, bigoted, hateful, indecent, or otherwise objectionable in Policy Pulse’s reasonable discretion; (l) use the Services to send unsolicited communications, promotions, or advertisements in violation of the CAN-SPAM Act or any other applicable anti-spam or e-privacy law, rule, or regulation; (m) use any automated device or process, such as a robot, spider, datamining, web-scraping, or other means to circumvent, access, use, or integrate with the Services or its contents, including but not limited to other user account information; (n) damage, interfere, disable, or impair the Services in any way; or (o) use the Services in violation of applicable law.
The Services are not intended for, and should not be used by, anyone under the age of 16. You are responsible for ensuring that all Authorized Users are at least 16 years old.
Products or services offered by third parties may be available to you and your Authorized Users, including via Policy Pulse’s API, for use with the Services (“Third-Party Applications”). By using Third-Party Applications, you permit Policy Pulse to grant such Third-Party Application providers access to Customer Data or other data as required for the use and support of such Third-Party Applications together with the Services which may include transmitting, transferring, modifying or deleting Customer Data, or storing Customer Data on systems belonging to the third party providers or other third parties. Third-Party Applications are not Services under these Terms, may be subject to the third-party provider’s additional terms, and may require additional fees to such providers. The Services may contain features designed to interoperate with Third-Party Applications. Such features are not Services under these Terms. Policy Pulse may cease providing such features for any reason, including if the Third-Party Application provider ceases to make the Third-Party Application available for interoperation with the Services, without entitling you to any refund, credit, or compensation. Notwithstanding any obligations Policy Pulse may have under an applicable DPA, Policy Pulse is not responsible for the use, access or protection of Customer Data in any Third-Party Applications. You are solely responsible for your decision to permit any third party provider or third party product or service to use Customer Data.
Except for Free Services, all Services are offered on a subscription basis.
Unless earlier terminated per these Terms, the initial Subscription Term and applicable renewal(s) will begin and end on the start date and end date in each Order. Unless otherwise specified in an Order, your subscription will automatically renew for another Subscription Term of a period equal to your initial Subscription Term, unless either party gives the other party notice (email is sufficient) of non-renewal at least ten (10) days before the end of the relevant Subscription Term. Notice of non-renewal to Policy Pulse must be sent to Legal@Policy Pulse.ai. If no Subscription Term is identified in an Order (for example, for Free Services) then the Subscription Term will end when terminated per these Terms. Except as expressly set out in an Order, one-time promotional pricing will renew at Policy Pulse’s then-current rates. Any new Service subsequently added to an existing subscription will be coterminous with the current Subscription Term.
You will pay Policy Pulse all fees described in each applicable Order, and all applicable Taxes (“Fees”). Except for Policy Pulse’s material breach of its limited warranties below, all payment obligations are non-cancelable and Fees paid are non-refundable. Fees may be subject to foreign exchange fees or differences in prices based on location (e.g., exchange rates). Policy Pulse may change Fees at any time (excluding Fees for a then current Subscription Term under an Order), including changing from a Free Service to a paid Service provided that Policy Pulse will first provide you with notice and an opportunity to terminate your Free Service subscription per these Terms. Policy Pulse will not charge you for a previously Free Service unless you have been previously notified of such Fees.
All Fees will be billed in advance of the Subscription Term or as described in the Order. You will pay all Fees, Taxes, and Overages within the time frame and in the currency in each applicable Order, without deduction or setoff. You are responsible for providing Policy Pulse with complete and accurate billing and contact information and updating Policy Pulse of any changes. If you fail to pay any undisputed portion of an invoice, then: (a) interest on unpaid amounts will accrue from the due date at the higher of 1.5% per month and the highest rate allowed by applicable law; and (b) within ten (10) business days from notice of late payment, Policy Pulse may, without limiting its rights and remedies, suspend the Services until Fees are paid in full. Policy Pulse is not obligated to provide Services without payment of applicable Fees.
If you pay by credit or debit card, you: (a) will provide Policy Pulse or its third-party payment processor with valid payment card information; and (b) authorize Policy Pulse or its third-party payment processor to charge such payment card for all Fees in the applicable Order and invoice(s) in accordance with these Terms. You hereby authorize Policy Pulse and its payment processor to store and continue billing the payment method you have on file with us, to avoid interruptions in Services purchased and to pay other Services you may buy. If you purchase a subscription, you authorize Policy Pulse and its payment processor to automatically charge your payment method on file at the start of each Subscription Term for the applicable Fees and Taxes. Your authorization will remain in full force and effect until Policy Pulse receives written notice of your revocation of such authorization or upon termination of the subscription provided that all of your payment obligations are satisfied.
The terms of any purchase order, other form or agreement you provide will not modify or supplement these Terms and will have no force or effect, regardless of Policy Pulse’s failure to object to such terms.
Fees and Overages (defined below) do not include any taxes, tariffs, levies, duties, or similar governmental charges or assessments of any nature, including, value-added, sales, use, or withholding taxes, assessable by any jurisdiction (collectively, “Taxes”) excluding taxes on Policy Pulse’s income, property, and employees. You are responsible for paying all Taxes associated with your purchases under these Terms. If Policy Pulse is legally required to pay or collect Taxes that you are responsible for paying under these Terms, Policy Pulse will invoice you and you will pay such amounts, unless you provide Policy Pulse with a valid tax exemption certificate. Unless prohibited by the applicable taxing jurisdiction, the tax situs will be your ship-to address as set forth in the applicable Order or contained in Policy Pulse records. You will pay all Fees net of any applicable withholding taxes. The parties will cooperate to avoid withholding tax if exemptions, or a reduced treaty withholding rate are available. If Policy Pulse qualifies for a tax exemption or reduced withholding rate, Policy Pulse will provide you with reasonable documentary proof and you will provide reasonable evidence that you paid the relevant authority for the sum withheld or deducted.
You acknowledge that Policy Pulse or its Affiliates may review your use of the Services for the purpose of verifying your compliance with these Terms. You will reasonably cooperate with and assist Policy Pulse or its Affiliates, as applicable, in such review and verification. In addition, but no more than once annually, Policy Pulse may initiate a subscription review by requesting copies of records evidencing your use of the Services and other reasonable substantiation. You will provide such records within fifteen (15) business days, or such other mutually agreeable time frame, of Policy Pulse’s written request. Policy Pulse may invoice you, and you will pay, for any usage of the Services that exceeds the Usage Metrics (“Overages”). Overages will be invoiced at Policy Pulse’s then-current standard rates.
Payment processing services may be provided by Stripe, if so, they are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (collectively, the “Stripe Services Agreement”). By agreeing to these Terms or continuing to use the Services, you agree to be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time. As a condition of us enabling payment processing services through Stripe, you agree to provide us with accurate and complete information about you and your business, and you authorize us to share it and transaction information related to your use of the payment processing services provided by Stripe. When you provide personal data in connection with your payment for the Services through Stripe, Stripe receives that personal data and processes it in accordance with Stripe’s Privacy Policy.
All Policy Pulse Intellectual Property Rights, including Intellectual Property Rights in the Services, Free Services, beta Services, Documentation, Statistical Usage Data, and Policy Pulse’s Confidential Information, are and will remain owned exclusively by Policy Pulse and its Affiliates, as applicable. Ownership in all Updates, derivatives, modifications, new functionalities, enhancements, and customization related to the Services created by or on behalf of Policy Pulse will immediately vest in Policy Pulse upon creation. Nothing in these Terms will preclude or limit Policy Pulse from using or exploiting any concepts, ideas, techniques, or know-how of or related to the Services. Other than as expressly set forth in these Terms, no license or other rights in or to the Services or other Policy Pulse Intellectual Property Rights are granted to you, and all such rights are expressly reserved to Policy Pulse and its Affiliates.
Use of Policy Pulse’s logos, and all other Policy Pulse trademarks, service marks, product names, and trade names of Policy Pulse must be pre-approved in writing by Policy Pulse, for approval email legal@Policy Pulse.io.
Customer Data and Customer’s Confidential Information are and will remain owned exclusively by Customer or its Authorized Users, as applicable. Customer hereby grants Policy Pulse, its Affiliates, and its subprocessors a worldwide right and license to access, host, display, process, analyze, transmit, reproduce, and otherwise utilize Customer Data for the purposes of providing and improving the Services in accordance with this Agreement.
Policy Pulse and its Affiliates may collect, use, and otherwise process Statistical Usage Data for their own analysis, analytics, marketing, and other internal business purposes, including, without limitation, improving Policy Pulse’s products and services. Except where Customer has expressly provided its written consent, Policy Pulse will only disclose Statistical Usage Data if such data is (a) aggregated or anonymized; and (b) does not disclose the identity of Customer or its Authorized Users or any Customer Confidential Information.
If you or your Authorized Users provide any recommendations, suggestions, proposals, ideas, improvements, or other feedback regarding the Services or Documentation (“Feedback”), you grant Policy Pulse an irrevocable, perpetual, royalty-free license to freely use, reproduce, distribute, modify, incorporate, commercially exploit, and further develop such Feedback without any restrictions or attribution.
“Confidential Information” means all information or data disclosed by a party or any of its Affiliates (as applicable, the “Disclosing Party”) that is confidential, proprietary, or otherwise not publicly available, or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure whether oral or in writing, and disclosed during the Term in connection with the Services. Confidential Information includes, (a) with respect to you, Customer Data; (b) with respect to Policy Pulse, the Services, pricing, and the Free Services, including any discussions or information related to Free Services; and (c) with respect to a party, any technical, financial, economic, marketing, strategic, business, product, design, operational, including the terms of these Terms and all Orders, of such party. Confidential Information does not include any information that (a) is or becomes generally known to the public without breach of these Terms or any other agreement by the party receiving information or any of its Affiliates (as applicable, the “Receiving Party”); (b) was known to the Receiving Party prior to its disclosure by the Disclosing Party without breach of any obligation owed to the Disclosing Party; (c) is received from a third party without restriction on disclosure and without breach of any obligation owed to the Disclosing Party; or (d) was independently developed by the Receiving Party without use of or reference to any Confidential Information.
The Receiving Party will (a) use the same degree of care that it uses to protect the confidentiality of its own confidential information of like kind (but not less than reasonable care); (b) not use any Confidential Information for any purpose outside the scope of these Terms; and (c) except as otherwise expressly consented to by an authorized representative of the Disclosing Party, limit access to Confidential Information to those of its and its Affiliates’ employees and contractors who need that access for purposes consistent with these Terms and who have signed confidentiality agreements with the Receiving Party containing protections no less restrictive than those herein. Neither party will disclose the terms of these Terms or any Order to any third party other than its Affiliates, legal counsel, and accountants without the other party’s prior written consent, on condition that a party that makes any such disclosure to its Affiliate, legal counsel, or accountants will remain responsible for such Affiliate’s, legal counsel’s, and accountants’ compliance with this “Confidentiality” Section.
The Receiving Party may disclose Confidential Information to the extent compelled by law or legal process to do so, on condition that the Receiving Party gives the Disclosing Party prior notice of the compelled disclosure (to the extent legally permitted) and reasonable assistance, at the Disclosing Party’s cost, if the Disclosing Party wishes to contest the compelled disclosure. If the Receiving Party is compelled by law to disclose Confidential Information as part of a proceeding to which the Disclosing Party is a party, and the Disclosing Party is not contesting the disclosure, the Disclosing Party will reimburse the Receiving Party for its reasonable cost of compiling and providing secure access to that Confidential Information.
Each party represents and warrants that it has the necessary rights to enter into these Terms and has the legal power to do so.
Policy Pulse warrants that (a) the Services will perform materially in accordance with the applicable Documentation; (b) Policy Pulse will not materially reduce the core functionality of the Services during the current Subscription Term; and (c) Policy Pulse will use industry standard measures to deliver the Services free of Harmful Code. Your exclusive remedy and Policy Pulse’s entire liability for a breach of the above warranties will be, at Policy Pulse’s option, (x) the correction of the deficient Service that caused the breach of warranty, or (y) provision of comparable functionality. If Policy Pulse cannot accomplish (x) or (y) in a commercially reasonable manner, as determined in its reasonable discretion, Policy Pulse may terminate the deficient Service and refund you any prepaid Fees for the terminated Service, prorated to cover the remaining portion of the Subscription Term following notice of the breach of warranty.
Except as expressly provided herein, neither party or its licensors makes any warranty of any kind, whether express, implied, statutory, or otherwise, and each Party and its licensors specifically disclaim all implied warranties, including any implied warranty of merchantability, fitness for a particular purpose, title, or non-infringement, to the maximum extent permitted by applicable law. Notwithstanding Policy Pulse’s obligations under the DPA, Policy Pulse does not warrant that Services will be error-free or uninterrupted, will meet your requirements or expectations, or that its security measures will be sufficient to prevent third-party access to Customer Data.
You will defend, indemnify and hold Policy Pulse, its Affiliates, contractors, employees, agents, third party suppliers, licensors, and partners harmless against any claim, suit, proceeding, losses, damages, liabilities, including legal fees and expenses arising out of or related to (a) Customer Data or your violation of any third party intellectual property right; (b) your breach of these Terms (including any Service-Specific Terms); (c) your (including your Authorized User’s) use or misuse of the Services or Free Services; and/or (d) your violation of any applicable law or regulation. Policy Pulse reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify Policy Pulse, and you agree to cooperate with Policy Pulse in defense of these claims. Policy Pulse will use reasonable efforts to notify you of any such claim upon becoming aware of it.
Neither party nor its respective Affiliates will be liable for any loss of profits, revenues, goodwill, anticipated savings, or use, costs of substitute goods or services, or business interruption, or work stoppage, or any indirect, special, incidental, exemplary, punitive, or consequential damages, however caused, and based on any theory of liability, whether for breach of contract, breach of warranty, tort (including negligence), product liability, or otherwise, even if such party is advised of the possibility of such damages. The foregoing disclaimer will not apply to the extent prohibited by law.
A party’s and its respective Affiliates’ aggregate cumulative liability for all damages arising out of or related to these Terms will not exceed the applicable Fees paid or payable to Policy Pulse in an Order the applicable Services and attributable to the twelve (12) month period immediately preceding the event giving rise to the liability. The existence of more than one claim will not expand this limit. The liability limitations under this section will not apply to (a) your obligations to pay Fees due under these Terms; (b) your breach of the Use of Services section of these Terms; (c) your indemnity obligations under these Terms; or (d) either party’s gross negligence, willful misconduct, or fraud. Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law.
This Agreement will begin on the Effective Date and continue until terminated as permitted herein (the “Term”). If there are no active Orders, these Terms may be terminated by either Party upon Thirty (30) days’ prior notice.
In the event of your or an Authorized User’s breach of these Terms, including without limitation for your non-payment of Fees, Policy Pulse may, in its reasonable discretion, suspend your or an Authorized User’s access to or use of the Services. Policy Pulse will use good-faith, reasonable efforts, unless the circumstances dictate otherwise, to reasonably notify you or an Authorized User before taking the foregoing actions.
Either party may terminate these Terms and/or any Order upon notice if the other party is in material breach of these Terms, where such material breach is not cured (to the extent capable of being cured) within thirty (30) days after receipt of notice from the non-breaching party, or with immediate effect where such material breach cannot be cured. This Agreement may be terminated by either party with immediate effect if the other party becomes the subject of a petition in bankruptcy or other proceeding relating to insolvency, receivership, liquidation, or assignment for the benefit of creditors, and such petition or proceeding is not dismissed within forty-five (45) days.
You may terminate Free Services immediately without cause. Policy Pulse may also terminate Free Services without cause.
Upon the termination of these Terms for any reason (a) unless otherwise agreed by the parties in writing, all outstanding Orders and access to the Services, Free Services and/or Beta Services will automatically terminate; (b) you and your Authorized Users will immediately cease access and use of the Services, other than for retrieval purposes provided in (d); (c) all outstanding payment obligations by you will become due and payable immediately; and (d) for thirty (30) days following the termination of these Terms Policy Pulse will make Customer Data available to you, at your request, via read-only access to the Service, solely for purpose of allowing you to retrieve Customer Data. After thirty (30) days, Policy Pulse will have no obligation to maintain or provide any Customer Data, and thereafter may delete or destroy all copies of Customer Data. If Policy Pulse is required to retain a copy of Customer Data for legal purposes, such copy remains subject to the confidentiality provisions of these Terms.
If you terminate these Terms due to Policy Pulse’s material breach, Policy Pulse will refund you the prorated portion of prepaid Fees for unused Services. If Policy Pulse terminates these Terms due to your material breach, you will pay any unpaid Fees. Termination will not relieve you of your obligation to pay any Fees for the period prior to the effective date of termination.
The Sections titled “Fees and Payment,” “Proprietary Rights and Licenses,” “Confidentiality,” “Representation, Warranties, Exclusive Remedies, Disclaimers,” “Term and Termination,” “Indemnification,” “Limitation of Liability,” and “General Provisions” will survive any termination of these Terms.
Policy Pulse may identify you as a Policy Pulse customer in our promotional materials. You may revoke this grant at any time, in part or in whole, by sending an email to legal@Policy Pulse.ai.
Each party will comply with all applicable laws and regulations controlling or regulating the export, re-export, or (in-country) transfer of goods, technology, software, or services, or those that impose other trade or financial sanctions against targeted countries, territories, individuals, or entities (“Export Laws”) in connection with providing and using the Services. Without limiting the foregoing, (a) each party represents that it is not listed on any list of entities or individuals who are restricted from receiving U.S. services or items subject to jurisdiction of U.S. Export Controls (including but not limited to the Specially Designated Nationals and Blocked Persons List and the Entity List) nor is it owned or controlled by any such listed entity; (b) you will not, and will ensure that Authorized Users do not, violate any Export Laws, or cause any such violation to occur; and (c) you will not use or cause any person to use the Services to store, retrieve, or transmit technical data controlled under the U.S. International Traffic in Arms Regulations unless authorized to do so in an Order or written addendum.
Neither party has promised, made, or received any bribe, kickback, or other similar payment or transfer of value from or to any director, officer, employee, agent, or other representative of the other party in connection with these Terms. Reasonable gifts, entertainment, sponsorships, and donations do not violate the above restriction.
If you, or any Authorized User, is a branch, agency, or instrumentality of the United States Government, the following provision applies: The Services and Documentation comprise “commercial computer software” and “commercial computer software documentation” as such terms are used in 48 C.F.R. 12.212 and are provided to the Government (a) for acquisition by or on behalf of civilian agencies, consistent with the policy in 48 C.F.R. 12.212; or (b) for acquisition by or on behalf of units of the Department of Defense, consistent with the policies in 48 C.F.R. 227.7202-1 and 22.7202-3. The rights of the U.S. Government to use, commercial computer software, commercial computer software documentation, and technical data furnished in connection with these Terms are solely as provided in these Terms. No additional rights are provided to the Government unless set forth in a separate written addendum.
The Policy Pulse contracting entity is Policy Pulse Solutions, Inc. The law that will apply to a dispute arising out of or relating to these Terms is Delaware Law without reference to conflict of law rules and the Venue will be located in Delaware. The provisions of the United Nations Convention of Contracts for the International Sale of Goods and the Uniform Computer Information Transactions Acts will not apply to these Terms in any manner whatsoever.
The parties will attempt in good faith to promptly resolve any disputes arising out of or relating to these Terms by negotiation between representatives of each party with the authority to resolve such dispute. If the parties are unsuccessful, such dispute will be submitted to final and binding arbitration. Notwithstanding the foregoing, neither party is required to arbitrate claims (a) where all named parties seek monetary relief which, in the aggregate, qualifies as a claim that meets the requirements of an applicable small claims court; or (b) seeking injunctive relief. However, if a small claim is transferred, removed, or appealed to a different court, either party may require that the claim be submitted to final binding arbitration. Any arbitration will take place on an individual basis. The parties waive the right to participate in a class, consolidated, or representative action or arbitration (“class action waiver”). If this class action waiver is deemed unenforceable, the class, consolidated, or representative action will be brought in a court of competent jurisdiction. To increase the efficiency of resolution, if 25 or more similar arbitration demands, presented by or with the assistance of the same law firm(s) or organization(s) are submitted to an arbitration provider against Policy Pulse within reasonably close proximity ("Mass Filing"), the parties agree (i) to administer the Mass Filing in batches of no more than 25 demands per batch (if there are less than 25 arbitration demands left over after the above batching, a final batch of the remaining demands) with only one batch filed and adjudicated at a time; (ii) to designate one arbitrator per batch; (iii) to provide for resolution of each batch as a single arbitration with one set of filing and administrative fees per batch; (iv) that no other arbitration demands that are part of the Mass Filing may be filed or adjudicated until the prior batch is adjudicated; (v) that arbitrations fees for a demand in a Mass Filing, including fees owed by Policy Pulse and claimants, will only be due after your arbitration demand is included in a batch that is properly filed and adjudicated; and (vi) that this staged batch process will continue until each demand (including yours) is adjudicated or otherwise resolved. Arbitrator selection for each batch will be conducted to the extent possible under the arbitration provider’s rules, and the arbitrator will determine the location of the proceedings. You agree to cooperate in good faith with Policy Pulse and the arbitration provider to implement such a batch approach to resolution and fees. An arbitrator appointed by the arbitration provider will resolve any disagreement between the parties as to whether this provision applies or to the batch process. Unless Policy Pulse consents in writing, Policy Pulse does not agree or consent to class arbitration, private attorney general arbitration, or arbitration involving joint or consolidated claims under any circumstances.
Arbitration will be conducted in English and administered in accordance with the International Arbitration Rules of the International Centre for Dispute Resolution in Alameda California. Except as required by law, neither party nor its representatives may disclose the existence, content, or results of any arbitration without the other party’s prior written consent.
The arbitrator is not empowered to award damages in excess of compensatory damages and each party hereby irrevocably waives any right to recover such damages with respect to any dispute resolved by arbitration. The decision of the arbitrator will be in accordance with these Terms and will be binding upon the parties. Each party hereby waives any right it may otherwise have under the laws of any jurisdiction to any form of appeal. Judgment upon the award rendered may be entered in and enforced by any court of competent jurisdiction having jurisdiction over both parties. This Agreement governs if there is a conflict with the International Arbitration Rules of the International Centre for Dispute Resolution.
Notices to you will be delivered via email or overnight delivery at the address associated with the Order. Notices to Policy Pulse will be delivered via email to hello@Policy Pulse.io. All notices must be in writing and will be effective when received.
Neither party will be responsible or liable for any failure or delay in its performance under these Terms (except for payment of Fees) to the extent due to any cause beyond its reasonable control (“Force Majeure Event”). The party suffering a Force Majeure Event will use reasonable efforts to mitigate against the effects of such Force Majeure Event.
You will not assign these Terms, in whole or part, or any right or interest herein, whether by operation of law or otherwise, without the Policy Pulse’s prior written consent, not to be unreasonably withheld, and any purported assignment will be void. Policy Pulse may assign these Terms without consent to an Affiliate, or in connection with a merger, consolidation, or corporate reorganization, sale of all or substantially all of its assets or business, or other change of control transaction. Subject to the foregoing, these Terms will be binding upon and inure to the benefit of the parties and their respective successors and permitted assigns.
The parties are independent contractors. These Terms do not create a partnership, franchise, joint venture, agency, fiduciary, or employment relationship between the parties.
These Terms (together with any Orders and linked terms) contain the entire understanding and agreement of the parties concerning the subject matter hereof and supersedes all prior or contemporaneous communications, representations, agreements, and understandings, either oral or written, between the Parties with respect to its subject matter. These Terms may only be amended or waived by a writing signed by both parties; however, Policy Pulse may update and modify these Terms as necessary to comply with applicable law and regulations. In the event of any conflict or inconsistency between or among the following documents, the order of precedence will be: (1) the DPA, (2) the Order, (3) these Terms, and (4) any linked terms provided herein. Any amendment will take precedence over the document it amends.
Policy Pulse may modify these Terms (including any terms or policies referenced herein) from time to time, with notice to you in accordance with the Notice section or by posting the modified Terms on Policy Pulse’s Orders, websites or via the Services. Together with notice, Policy Pulse will specify the effective date of the modifications. You can review the most current version of these Terms at any time by visiting Policy Pulse.ai. The materially revised Terms will become effective on the date set forth in the notice, and all other changes will become effective upon posting of the change. If you (or any Authorized User) access or use the Services after the effective date, that use will constitute your acceptance of any revised terms and conditions. You must accept the modifications to continue using any Free Services. If you object to the modifications, your exclusive remedy is to cease using the Free Services.
If a provision of these Terms is unenforceable or invalid, the provision will be revised so as to best accomplish the objectives of the parties as evidenced by these Terms, and the remainder of these Terms will continue in full force. The English language version of these Terms will be the version used when interpreting or construing these Terms. Any notices in connection with these Terms must be provided in English. Either party’s failure to enforce any right under these Terms will not waive that right. There are no third-party beneficiaries to these Terms, and you acknowledge that Policy Pulse will have no obligations or liability whatsoever to any third parties with which you do business.
“Affiliate” means an entity that controls, is controlled by, or is under common control of a party, where “control” means ownership or control, directly or indirectly, of more than fifty percent (50%) of the voting interest of such entity or party (but only for so long as such control exists) or the right to otherwise control the decision making of the subject entity.
“Authorized Users” means any individual or agents authorized by you to access or use the Services, including if they are not from your organization or domain.
“Customer Data” means any content, data, information, personal data and other materials submitted by you or an Authorized User to the Services. Customer Data excludes Statistical Usage Data, any content from publicly available sources, and any suggestion, enhancement request, recommendation, correction, or other Feedback relating to the operation of the Services.
“Documentation” means the official Policy Pulse-provided instructions, user guides, help and training manuals, descriptions of support, and other descriptive product information applicable to the Services, whether in electronic, paper, or equivalent form, as updated from time to time, accessible at Policy Pulse.ai or other websites designated by Policy Pulse.
“Harmful Code” means code, files, scripts, agents, malware, or programs intended to do harm, including but not limited to viruses, worms, time bombs, and Trojan horses.
“Intellectual Property Rights” means all rights, title, and interest in all intellectual property, including patents, copyrights, trade secrets, mask works, trademarks, and other intellectual property rights of any sort throughout the universe.
“Order” means Policy Pulse’s applicable online registration pages, order pages, order forms, flows, in-product screens or other Policy Pulse approved ordering document or process describing the products and services you are ordering from Policy Pulse, and their permitted scope. Orders will identify the Services, scope, quantity, use limits, charges, and other information relevant to a specific transaction between you and Policy Pulse. Orders may also include Free Services.
“Statistical Usage Data” means usage information or data related to the access or use of the Services, Free Services. Examples of Statistical Usage Data include information or data on user visits, user activity, project activity, and numbers and types of clicks or impressions, as well as statistical, functional, behavioral, or other information or data based on or derived from such access or use.
“Services” means the Policy Pulse products including applications, mobile, software, websites, the Policy Pulse CS Platform or other properties owned by Policy Pulse, and all associated Updates, offered under an Order governed by or subject to these Terms.
“Subscription Term” means your permitted subscription period (or specific project or transaction, as applicable) for a Service, as described in the Order, including the initial term and any applicable renewal terms.
“Support Services” means Policy Pulse’s then-current customer support applicable to the Services, if any, as may be specified or purchased in an Order.
“Updates” means all updates, enhancements, and other modifications that Policy Pulse makes generally available, at no additional charge, to its customers of the Services identified in an Order.